FAQs
Interested in joining us for a class? We got you, Mama. Here is everything you need to know.
Stroller based programs
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
What do I need to bring to class
For you: water, towel, yoga mat, or blanket, sunscreen, and comfortable exercise shoes and clothing.
For your littles: snacks, toys, diaper bag essentials, and any type of stroller.
I just had a baby, when can I join stroller classes?
You can begin attending class with your doctor's clearance to begin exercising, typically after your six week postpartum appointment. See you there, mama!
Can I attend classes if I am pregnant?
Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
How will I know if the class location has changed due to weather?
In case of inclement weather, class will be held at our Rainy Day Location at CenterPoint Club. Follow us on Facebook & Instagram to check for updates an hour before class starts, and be sure to pre-enroll to be notified via email of any changes. We will always do our best to let you know in advance. Please also note we may enact our Rainy Day Protocol, which states that at least two clients must be signed up for class by 8:30am that day to run class.
Do I need to be a runner to attend these classes?
Absolutely not! FIT4MOM is for moms of all fitness levels. We meet for a warm up, then power walk or jog to each exercise station. You exercise at the pace you feel most comfortable.
At what age can my baby be in a jogger?
As a general guideline, when your baby can hold his/her head up, he/she can ride in a jogger. But, we suggest that you follow your own stroller manufacturer’s guidelines. You can use a head roll and bolster to make your baby even more secure. With shock absorbers and recline features, the age can be quite young.
Do I need a jogging stroller for the workout?
Jogging strollers are not required. As long as the stroller is sturdy, not prone to tipping and all children can be safely strapped into their seats for the duration of class, it will work just fine!
What if my baby needs to be fed or changed or is fussy in the stroller?
Our classes are designed to keep the kids moving and engaged by incorporating songs and bubbles, and our instructors work hard to help keep them happy. If you need to change or nurse your baby you're welcome to do so. If you need to console them outside the stroller we ask you to stay by the stroller while doing so and put them back in when you're ready to return to the workout. Just know your fussy baby never bothers us - we've all been there!
Can my older children walk along or ride their bike during class?
Safety is our first priority. Please speak to Kellie for more information on how we handle older kiddos during class. You can email questions to kelliefell@fit4mom.com or call 760-954-2490.
Mom-only classes
What class do you have for just moms (no kids)?
We have an 8-week program called BODY WELL that's just for moms! Find out more here. We'd love to tell you more about this amazing program. Please reach out to Kellie with any questions kelliefell@fit4mom.com 760-954-2490.
Run Club
What if I have not run since before I had my baby or if I have never run at all?
Our Run Club coaches will lead you to your first mile! Whether it is your first mile ever, or your first mile post-baby, Run Club is appropriate for all levels.
Can I bring my child with me to run club?
Run Club is stroller friendly. Any child that joins you for Run Club should be safely secured in a stroller. Exact locations for Run Club meet-ups will be shared upon enrollment.
What should I bring to run club?
Running shoes and water are essential. Further instructions and details will be shared during the session.
Our Village
What is FIT4MOM Our Village Events & Playgroups?
We like to say moms come for the workout and stay for the community. Whatever your reason for coming, Our Village Events and Playgroups are a chance to come together after and outside of class to build community, spend time together, and have fun! Some of our offerings include:
Playgroups for kiddos of all ages after class
Crafts for kiddos of all ages after class
Moms' Nights Out for just moms to gather
"Moms on a Mission" events throughout the year
****You do NOT have to be a member of FIT4MOM to join the FIT4MOM Our Village events. All moms are welcome! This is a FREE group!
Our Membership
What does my Membership include?
Your membership includes unlimited classes at any of the FIT4MOM Westside locations. It does not include closed sessions such as Body Well or Run Club but does entitle you to a discount for those programs.
Membership also includes access to FIT4MOM's Video on Demand Library, access to our closed Facebook group, weekly playgroups, monthly Moms’ Night Outs, and more!
Can I bring family or friends who are visiting to class with me?
Visitors are welcome to come to class FREE of charge! If you have an extended-stay guest who will participate longer than one week, they will be subject to a per-class charge. All visitors must sign our waiver in order to participate.
How do I place my membership on hold or cancel it?
Email kelliefell@fit4mom.com to change the status of your membership. All requests need to be received in writing at least 7 business days before the next payment is due. Once payment processes there are no refunds.
Memberships will be placed on hold for a maximum of 3 months. Our system auto-prorates payments so no paid membership is lost.
When can I place my membership on hold or cancel it?
Holds and cancelations can be done after a membership has been active for 3 paid months. Holds can start any day of your billing cycle. Our system auto-prorates your membership upon release of your hold. There are no refunds on dues once payment has been paid. To avoid payment, all requests need to be received in writing at least 7 business days before the next payment is due.
How do I change my return date on my hold?
You can return from your hold on any day of the month. You need to email kelliefell@fit4mom.com at least 24 hrs prior to your return. If you attend class without advanced notice your membership will be reactivated.
What is the fee to place a membership on hold?
There is no fee to place your membership on hold. Memberships can be placed on hold for up to 3 months.
Can I attend classes when my membership is on hold?
If you would like to attend class while your membership is on hold please reach out to kelliefell@fit4mom.com for pricing.
What is the enrollment fee for a membership?
There is a $60 enrollment fee for all new monthly memberships. If you sign up for a membership on the first day of class you will get a 50% discount on the enrollment fee.
Members who transfer to us from another franchise outside will be charged a discounted enrollment fee.
How do I update my credit card on file?
To update your credit card on file:
Log into your Pike13 account
Below your profile photo you will see a list of options
Click on "Payment Methods"
Update the information
Click “Save”
Be sure to delete the old credit card on file
If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.
Click here for Pike13 website.
Who do I contact with questions about my membership?
If you ever have any questions about your membership, you can email kelliefell@fit4mom.com or call us at 760-954-2490.
Is my membership transferable to another franchise location?
No. Memberships are only valid for the franchise where they were purchased. If you move to an area outside of our franchise, you will need to cancel your current membership and sign up for a membership at the new franchise. We encourage you to contact the franchisee where you are moving to and let them know you have a current FIT4MOM membership at another franchise.
*Prices & Policies are subject to change.